Jeni and her team work with business leaders and teams to help them implement firm strategy and priorities through the engagement of their people, leadership development, coaching, performance consulting and cultural development.
Prior to her current role she was a member of a global team working across territories with local leadership teams, client engagement teams and individuals with the aim of enhancing the experience that clients and people have of PwC.
Jeni joined PwC in 1997 and during the last 19 years has worked across a number of HC functions in the UK firm from Head of Experienced Hire Recruitment, Head of internal HC projects through to delivering HC transformation work – including the set up of shared service centre.
Her working life started in the retail industry in a number of HC business partner positions; she expanded her experience joining a market research firm (part of WPP) and then broadened her skill base working as project manager running large scale hiring projects for sizeable organisations.
Jeni holds a Bachelor of Arts degree in Organisational Behaviour, post graduate certificate in Human Resource Management and is a member of the CIPD.
She lives in London with her husband and two children.
Company Profile: PwC is a global professional services firm with 20,000 people in the UK.
It is widely acknowledged that we are living in an increasingly changing world which is bringing more complexity to the workplace. It is therefore critical that organisations seek to stay relevant, both to their clients and their people. As head of engagement for PwC, Caroline Fleming will share her passion for engagement, leadership and development. To stay relevant in 2020 she will share the value she places on having authentic purpose and meaning across the organisation, finding opportunities to personalise people’s employee experience and the commercial benefits of developing leadership skills at all levels. By confidently embracing these ideas, innovating with new approaches and honestly assessing the business impact interventions are having, Caroline will share some practical ideas, including insights from PwC’s ‘Ride the Nation 2015’ which contributed to PwC coming runner up in the 2016 Spark the Change Awards.